Customer Service

Communication is fundamental to understanding our customers’ needs – we listen to what they want:

“KINGS have had over 80 years’ experience of working with some of the largest industries around the world, and I am pleased to say our clients value the advantages of working with a family business who listen to them and have a real commitment to client services. They know that with KINGS they get individual service and value for money.”

David King – Director, KING GROUP

Here at KINGS we pride ourselves on offering every client…

Professional and knowledgeable service
Europe’s largest stocks of boilerplant
24 hour access to KING’S sales and hire management
Personalised service – no call centres or salesmen
Every enquiry dealt with by an experienced engineer
British engineering at it’s best
Expertise in worldwide sales and shipment
24/7 back up by experienced engineers
Family business values

We strive to ensure…

Fully trained and experienced staff in all areas
Prompt service and rapid response times
In-house transportation with experienced drivers
Individually tailored, planned and budgeted work schedules/programmes
A full after-sales service
Ample resources to undertake each contract, regardless of size.
Large stocks of boiler spares, valves are held in our own Trade Counter

We believe Reliability and Flexibility is imperative in order to achieve our 110% customer satisfaction pledge.

Find out how KINGS can help your business today.
Call us on +44 (0) 1992 451629