Customer Service
Communication is fundamental to understanding our customers’ needs – we listen to what they want:
“KINGS have had over 80 years’ experience of working with some of the largest industries around the world, and I am pleased to say our clients value the advantages of working with a family business who listen to them and have a real commitment to client services. They know that with KINGS they get individual service and value for money.”
David King – Director, KING GROUP
Here at KINGS we pride ourselves on offering every client…
- Professional and knowledgeable service
- Europe’s largest stocks of boilerplant
- 24 hour access to KING’S sales and hire management
- Personalised service – no call centres or salesmen
- Every enquiry dealt with by an experienced engineer
- British engineering at it’s best
- Expertise in worldwide sales and shipment
- 24/7 back up by experienced engineers
- Family business values
We strive to ensure…
- Fully trained and experienced staff in all areas
- Prompt service and rapid response times
- In-house transportation with experienced drivers
- Individually tailored, planned and budgeted work schedules/programmes
- A full after-sales service
- Ample resources to undertake each contract, regardless of size.
- Large stocks of boiler spares, valves are held in our own Trade Counter
We believe Reliability and Flexibility is imperative in order to achieve our 110% customer satisfaction pledge.
Find out how KINGS can help your business today.
Call us on +44 (0) 1992 451629